Increase agent productivity: See what your agents are doing and reach them easily from anywhere. Identify your customers instantly when they call, with pop up screen integrations to customer records. Works with AMS360, QQCatalyst (a Vertafore Company), EZLynx, Google, Outlook, e-Agent and other cloud based software, and with click-to-dial, you might never dial another customer again.
Communicate 24x7x365, even in emergencies: Our backed-up infrastructure runs in locations across the country, to help your business keep going even in natural disasters. And with your Bluewave Communicator, you can even communicate from the road, customers location, or temporary claims centers. When it's tough for your customers we'll keep you in contact with them!
Never miss a call:
Send calls wherever you choose at any time of the day or night from any internet connected location via apps, forwarding, or voicemail to email.